Privacy Policy

Privacy Policy

At Softcado, we appreciate the value of good privacy and would like to assure you that all your details are safe. This Privacy Policy will describe how and when we collect, use and process Your Personal Data when You will be using our website and services.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:
Personal Identifiable Information (PII): It encompasses your name, email address, your phone number, your billing information and anything else you may be exposing to us when ordering our services or communicating with us. Technical Information: These are your internet protocol address, your browser type, operating system, device details, to the extent that they are ascertainable, and your activity data collected using cookies and similar tracking technologies.

2. How We Use Your Information

The information we collect is used to:

Develop and enhance our website designing, website development, and digital marketing solutions.

Customers contact the firm’s support team; they answer inquiries and offer support.

Make transactions such as payment for services.

Cookies help us optimize the content you experience on our site.

Inform of updates, newsletters and marketing (where necessary, with your permission).

Understand website performance and trends.

3. Data Sharing and Disclosure

Our practice is to never share, give, barter or lend any of your personal details to any other company or organisation. However, social information may be used with our partners, who ensure our services are provided effectively. Such partners can be payment services providers, website hosts, and marketing services and all third parties shall respect customer’s personal information in compliance with this policy. We might also share the Personal Information with the permission of the law or in order to maintain/defend the rights, Alder and property of Softcado, our clients, or third party.

4. Cookies and other Tracking Technologies

Cookies and similar tracking technologies are employed to provide you with a better experience and to collect data on your use of the site. Remember, you can always manage cookie settings in your browser however this may affect our ability to deliver certain functions on our site.

5. Third-Party Links

We may provide links to third party websites from this website. To the extent that the content about our products and services or that linked from our sites is created by our members, customers, or partners, please be advised that it is neither endorsed by, nor does it in any way reflect our policies or opinions. It is advised to read their privacy policies before passing any of their personal details.

6. Alterations to this Privacy Policy

Any changes made to Softcado’ Privacy Policy will be communicated on this page as soon as possible. Any changes will be effective and posted on this page with an update effective date.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the information we collect, please contact us at:

Softcado

Email:

Phone: +91 98887-17716 Address: The Excelsior, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Mohali , Punjab 140308

Refund Policy for Softcado

Softcado is able to offer the best web design, Web Development and digital marketing services. That is why we want to leave our clients completely satisfied with the work done. Below is our refund policy:

Web Design & Development Services

Once a project is initiated, a deposit is required, and refunds are only applicable under specific circumstances:

We shall refund the money in full if the client demands for the refunding before work commences.
When the project has begun, the client has an option of paying proportional to the work done if they decide to cancel the project.
Should the client be unhappy with the final touch to a project after offering reasonable revisions, and communication thereon, then an effort is made to redress the issue. They also mentioned that they will accept refunds in case the problem can be resolved in any other way.

Digital Marketing Services

For services like SEO or social media marketing or even PPC ads we’d like to see regular value. If you feel the results are not as expected, we offer the following: When no work has been initiated, a refund or part of the amount paid can also be Given back. For services that have been completed, a refund will not be accepted, unless the parties agreed to this prior the commencing of the services. Refund Request Procedure In case a customer is dissatisfied with the offered services and wants to request for a refund, the request must be submitted to customer support service within the period of 14 days after payment. When reporting a concern, the following information should be submitted, the concern details, and any discussion on it.

Non-refundable Items

Third party products or services obtained for the client, including but are not limited to hosting, plugins, software, are non-refundable.

Contact Information:

If you have any questions or need assistance, please contact us at:
Email: 

Phone: +91 98887-17716